15 Jul, 2019
1 星

Customer services are not so good!

The option to speak to customer service executives is so retard that it would take you hell lot of time to figure it out. Also, the staffs are so dumb and stupid that they will eat up half of your time to understand your problem. And, if they finally understand the problem, they would be act really helpless. In short, don't accept that your issues would be solved, better don't make that an hour call. I never recommend this bank to anyone!

3 Jun, 2019
1.1 星

Customer service is not good!

About a day I tried customer service and made many calls. Everyone in phone banking is trying to escape, which is the bad part and they keep transferring the calls to the other department. So, I decided to close my account with Bank Of Queensland Limited. I suggest going to another bank and choosing wise.


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